Microsoft 365 seats under management
Projected percentage adoption of Cloud Backup
0
100%
New Microsoft 365 seats to be acquired in next 12 months
Projected percentage adoption of Cloud Backup
0
100%
Average # of support calls per month related to backup or data loss
| Item | Data |
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MSRP monthly cost to MSPs - Full Backup
Default MSRP monthly cost to MSPs - Full Backup data is from SkyKick
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Cost to SMB customer per severe data loss incident
Estimated savings are based on a 2018 Kaspersky Labs study, and include avoiding costs for ransomware payments, data retrieval, downtime from loss of productivity, and impact to a company’s brand and reputation
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Average hourly salary of Help Desk (Tier 1)
Default salary data is according to job specific compensation available at Indeed.com and Salary.com
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Average hourly salary of Engineer
Default salary data is according to job specific compensation available at Indeed.com and Salary.com
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| Data loss support impact by severity | Frequency (%) |
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Basic incident (Tier 1 support)
Default Tier 1 support frequency percentages are set as per data published by the Technology Services Industry Association
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Medium incident (Engineer)
Default medium incident frequency percentages are set as per data published by the Technology Services Industry Association
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Severe incident (Engineer)
Default severe incident frequency percentages are set as per data published by the Technology Services Industry Association
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Cloud Backup will generate $0 annually in new margin
by increasing your topline and reducing costs
| Annual Cloud Backup subscription revenue | $0 |
| Annual cost of Cloud Backup | $0 |
| Increased topline margin | $0 |
| Reduced support costs | $0 |